Centraleyes Platform:
From Concept to Completion
Role: Lead UX/UI Designer
Duration: Full project lifecycle
Challenge: Design a user-friendly, cloud-native cyber risk management platform enabling single-day onboarding and real-time risk analytics
Result: Platform now serves hundreds of satisfied customers worldwide
UX/UI Design for a Cutting-Edge Cyber Risk Management Platform
UX/UI Development Stages
1
Explore
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Stakeholder alignment
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Regulatory standards
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User identification
2
Research
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User interviews
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Industry trends
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Competitor analysis
3
Analyze
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User workflows
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Feedback prioritization
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Personas and journeys
4
Design
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Wireframes
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High-fidelity prototypes
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Design system
5
Testing
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Usability testing
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A/B testing
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Iteration
The Challenge & Strategic Approach
Centraleyes needed to disrupt the traditionally complex GRC (Governance, Risk, and Compliance) market with a no-code, cloud-native platform.
The core requirements were:
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Seamless Onboarding: Single-day implementation and configuration
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Real-Time Insights: Dashboards providing immediate data for decision-making
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Automation: Automated data collection and reporting to ease compliance burden
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Scalability: Cloud-native architecture for organizations of all sizes
Competitor Analysis
Main competitors on which the research is based:
To gain insights into the market, I conducted a thorough competitor analysis, focusing on:
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Leading cyber risk management and GRC (Governance, Risk, and Compliance) platforms.
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Key differentiators such as ease of use, scalability, automation, and dashboard design.
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Identifying gaps in existing solutions helped position Centraleyes as an innovative and user-friendly alternative.
UX Research & User Insights
User Research Process
I conducted extensive user research to understand the platform's potential users:
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Interviews with industry professionals (CISOs, security analysts, MSSPs)
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Surveys to uncover pain points and feature preferences
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Analysis of user workflows in existing systems
67%
needed a way to manage multiple entities or clients from a single platform.
70%
Prefer platforms with quick onboarding, ideally within one day
78%
Users want automated data collection and reporting to boost efficiency
85%
Utilize real-time dashboards and reports for improved strategic decisions
Personas
Based on the research, we developed two key personas:
David, CISO at a Mid-Size Company,
45 years old
Goals: Streamline cyber risk management, ensure compliance, and report effectively to stakeholders.
Pain Points: Manual processes, lack of real-time data, complexity in managing risk across departments.
Needs: Automated data collection, intuitive dashboards, clear compliance reporting.
Sarah, MSSP Account Manager,
38 years old
Goals: Manage risk data for multiple clients, provide comprehensive reports, ensure rapid onboarding of new clients.
Pain Points: Managing a large volume of client
data, difficulty in automating processes,
complex user interfaces.
Needs: Real-time client dashboards, automated reporting, streamlined onboarding tools.
Competitor Analysis
To gain insights into the market, I conducted a thorough competitor analysis, focusing on:
-
Leading cyber risk management and GRC (Governance, Risk, and Compliance) platforms.
-
Key differentiators such as ease of use, scalability, automation, and dashboard design.
-
Identifying gaps in existing solutions helped position Centraleyes as an innovative and user-friendly alternative.
Target Audience Insights
One key target was MSSPs (Managed Security Service Providers) who require:
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Real-time dashboards for multiple clients
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Automated risk data collection and reporting
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Easy onboarding for both teams and client companies
Process & User Experience
Information Architecture & User Flow
I designed a comprehensive user flow ensuring seamless navigation:
 UpperdeckReal-time risk and compliance insights |  1st Party Risk ManagementInternal risk assessment and tracking tools |  3rd PartySupply chain risk monitoring and mitigation |
|---|---|---|
 BoardDynamic, visually appealing stakeholder reports |
Competitor Analysis
To gain insights into the market, I conducted a thorough competitor analysis, focusing on:
-
Leading cyber risk management and GRC (Governance, Risk, and Compliance) platforms.
-
Key differentiators such as ease of use, scalability, automation, and dashboard design.
-
Identifying gaps in existing solutions helped position Centraleyes as an innovative and user-friendly alternative.
Wireframing & Prototyping
Starting with low-fidelity wireframes, I mapped out:
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Dashboard information hierarchy
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Assessment workflow logic
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Reporting interface structures
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Multi-entity management systems
UI Design & Visual System
I developed a comprehensive design system including the following:
Competitor Analysis
To gain insights into the market, I conducted a thorough competitor analysis, focusing on:
-
Leading cyber risk management and GRC (Governance, Risk, and Compliance) platforms.
-
Key differentiators such as ease of use, scalability, automation, and dashboard design.
-
Identifying gaps in existing solutions helped position Centraleyes as an innovative and user-friendly alternative.
Final Solution & Implementation
Platform Features
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Single-day onboarding with guided setup process
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Real-time dashboards with customizable risk metrics
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Automated compliance reporting with export capabilities
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Multi-entity management for complex organizations
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Third-party risk tracking with supplier assessment tools
Technical Collaboration
Working closely with developers, I ensured:
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Pixel-perfect implementation of designs
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Responsive behavior across devices
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Performance optimization for large datasets
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Seamless integration of interactive elements
Key Takeaways
This project demonstrated the importance of:
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User-Centered Design: Deep research driving intuitive solutions
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Visual Hierarchy: Clear information design for complex data
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Systematic Approach: Consistent design system enabling scalability
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Cross-Functional Collaboration: Working effectively with development teams
The Centraleyes platform showcases how thoughtful UX research combined with polished UI execution can transform a complex domain into an accessible, powerful tool for cybersecurity professionals.